About Us

The Emergency Services Scheduler was created by a nurse and paramedic because we know what works best for our industry. Our staff has over 21 years in Fire, EMS, and Helicopter transport experience.

Brad Goodman

Brad Goodman, Owner

Brad Goodman BSN, CFRN, NRP

Brad created the Emergency Services Scheduler in 2004 while working with Cabarrus County EMS, in Concord NC.  Brad is a RN, CFRN and National Registry EMT-P.  He started working in Trauma ICU at CMC Main in 2004 and continued on to work for MedCenter Air Flight Team in 2006-2017.  In 2017, Brad has left the flight team to keep up with the growth of the Emergency Services Scheduler.

When Brad is not working, he is an avid public land bow hunter.

Jeff McCall

Jeff McCall, Director of Sales


Jeff graduated from University of North Carolina at Charlotte and as a Registered Respiratory Therapist and began transporting with Wake Forest University Baptist hospital.  In 2010, Jeff join MedCenter Air Flight Team and helps run the Education and Compliance division.  In 2018, Jeff completed his MBA and serves as the Director of Sales for BGSolutions.

When Jeff is not working, he loves taking motorcycle trips to the mountains and watching college football games.

Jeff McCall

John Tweedy, Design and Logistics

John Tweedy

John served in the United States Air Force and began a long career of sales in the telecommunications industry.  John’s experience has proven a valuable resource to the BGSolutions family in developing the workflows and background designs of many projects.  Customer requests are routed through John and he will build out the ideas from customers and build upon the framework to make the idea pop.

Jeff McCall

Kim Goodman, Administration

Kim Goodman, BSN, RN

Kim directs the Administrative side of BGSolutions and manages the day to day operations.  Kim organizes meetings and training schedules and many other tasks to keep the team organized and provide the best customer service possible.

Jeff McCall

Deslie Ellis, Sales Force Team

Deslie Ellis, RN, CCRN

Deslie is the SalesForce Manager and helps manage the marketing team.  Deslie is originally from Arizona, but has made NC her home for the past 15 years. She graduated with her nursing degree from Carolinas College of Health Sciences in Charlotte, NC. She started as a nurse in a medical intensive care unit, but transitioned to the flight team as a flight nurse in 2015.